Join Code not found: Students cannot access Topic or Group

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Flipgrid Support

If students are getting the Join Code not found error, it is likely that the Topic or Group is hidden from students. Educators will need to activate the Topic or Group for students to join the discussion.

Join Code error

Activating a Group or Topic

  1. Visit the Educator account at admin.flipgrid.com.
  2. Within Discussions, select the Topic or Group that is inactive
  3. Go to the status and change it from Hidden to Active

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