We can't find this Group or Topic: Members can't join a discussion

If members are getting the "We can't find this Group or Topic" error, it's likely that the Topic or Group is hidden. For members to join the discussion, Group leads will need to change the Topic or Group status to Active.

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Activating a Group

  1. Go to your Lead Dashboard at admin.flipgrid.com.
  2. In your Dashboard, select the Group tabs mceclip6.png
  3. Click on More Options mceclip2.pngon the inactive group and choose Edit Group mceclip3.png
  4. Click on Settings mceclip4.png
  5. Go to the status and toggle it from Hidden to Active

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Activating a Topic

  1. Go to your Lead Dashboard at admin.flipgrid.com.
  2. In your Dashboard, select the Topic tab mceclip7.png
  3. Find your inactive topic. Change the status from Hidden to Active

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