Flipgrid supports any browser on PCs, Macs and Chromebooks! If you're having issues accessing your camera/microphone on Flipgrid, please try the recommended steps below:
- Make sure your browser has given Flipgrid the permission to access your camera and microphone. This is a setting that can be found both within your browser as well as your main computer settings (see device-specific instruction links below)
- Log out of the Grid by clicking the button in the upper-right corner of the Flipgrid page and re-join. This will refresh your access with our system.
- Open the Flipgrid page in a Private browser window by following these instructions: https://www.howtogeek.com/269265/how-to-enable-private-browsing-on-any-web-browser/ (this can help identify if there is a browser extension or add-on that is interfering.)
- Is Flipgrid embedded into another webpage? If so, please go directly to flipgrid.com and enter your Flip Code.
- Update to the latest version of your browser of choice. We recommend using Chrome or the new Microsoft Edge.
- Try another browser to see if the issue persists. This helps identify an issue with the browser vs your device.
- Force quit the browser and try again (hold Command + Q on Mac, Alt+F4 on PC, close ALL windows on Chromebooks). You can also restart your device and try again.
Some issues can be specific to devices.
PCs - https://flipgrid.zendesk.com/knowledge/articles/360019175154
Chromebooks - https://flipgrid.zendesk.com/knowledge/articles/360019306893
Macs - https://flipgrid.zendesk.com/knowledge/articles/360019311713
If problems continue for you when trying to use Flipgrid on a web browser, please click "Contact Support" and we will assist you further!