If the camera and microphone access do not work after troubleshooting your browser, there are a few steps to check on your PC to ensure that Flipgrid has access to the device's camera and microphone.
Are you seeing a black or "loading" image? View this troubleshooting article instead.
Troubleshooting PCs for Camera/Microphone Access
Windows computers have a system setting that allows applications to access your camera and microphone. Please follow these steps to enable access:
- Open Windows Settings
- Select Privacy
- Select Camera
- Locate the toggle "Allow apps to access your camera" and set to "On"
- Scroll down and ensure your browser of choice has individual permission to access your camera
- Repeat this process for the Microphone setting
Each PC device may also have specific camera settings to review