Have you completed all the steps to submit your video?
Did your video submit but can't be played?
Upload Error
If you are unable to submit and see an error saying it can't be uploaded, you should have an option to download the video. Download the video so you can import it later.
To fix your issue, first, try logging out of the Grid by selecting Log Out in the top right. If issues continue, here are the recommended steps for iOS apps:
- Delete the Flipgrid app and reinstall
- Close out of any other apps that are running in the background
- Turn off and restart your phone.
- Update to the latest iOS version
If you continue having issues, try a computer and the Chrome browser (preferred browser). Contact support for further help and confirm the above information.
